We are market leaders in complete removals by air freight. When weighed against the savings on hotel bills for executives and their families waiting for the arrival of their possessions, and the minimum of disruption to their working pattern, relocation by airfreight is often a very attractive option. Through our network of airport offices we are able to access the widest range of services at the most competitive prices.

When sending your items by air we will usually be able to supply you with all the details of transit; airway bill numbers, airline/handling agent, flight details etc, two-four working days after we receive your shipment. However, we will not release any information until we have been paid in full (cleared funds). The local agent of the airline carrier will generally notify the addressee of the shipment's arrival at it's destination.

Air freight shipments take between 7 and 14 days depending on the destination and the level of service you choose.

We can offer the following services to most destinations: -

Air - Airport Uncleared

With our Air - Airport Uncleared service, your goods will be sent in an airfreight consolidation along with other personal effects shipments. This service greatly reduces the freight costs, as the space is pre-booked in advance with the airline. These consolidations generally depart twice weekly and are consigned to our appointed destination agents. Once your goods arrive you must arrange to collect your baggage personally from the destination terminal. You must clear the baggage through customs and settle all destination charges, which may include customs duty, sales taxes, customs clearance, terminal fees, airline and agent fees, (including AUS/NZ quarantine charges if applicable).

Air - Residence

This is our fully inclusive door to door service, from the time we pick up your baggage to the time it is delivered to your destination address, we handle everything. All clearance and delivery charges are pre-paid in the UK, only any extraordinary charges incurred (i.e. bonded storage, customs detention, local customs duty or sales taxes) will be charged to your account.

Economy - Airport Uncleared

This service is ONLY offered at our Airport terminal offices, it is based on our Air - Airport Uncleared consolidation service, but provides our customers with an added degree of flexibility as freight can be deposited with us until 22:00 at all Heathrow terminals, and, additionally, on a 24 hour basis at our Gatwick South Terminal. Consignments fully booked and paid for on this service are immediately allocated onto the next available flight, often providing a faster time scale than our standard Air - Airport Uncleared service.

Express - Airport Uncleared

When the required time scale out ways the costs, our Express - Airport Uncleared service may be the one for you. As with our Air - Airport Uncleared service you must clear the baggage through customs and settle all destination charges, which may include customs duty, sales taxes, customs clearance, terminal fees, airline and agent fees, (including AUS/NZ quarantine charges if applicable). The transit time of our express service is usually 3 to 5 days depending on the destination.

If you intend for someone else to collect your baggage you MUST provide us with a letter of authority with the named individual prior to shipment. We have no control over foreign customs services who might undertake searches or charge duties/taxes at their discretion. (Please Note: In some countries you must collect and clear your goods personally.)

All baggage sent by air requires a fully completed security declaration form to comply with the stringent requirements of UK and International Law. Please complete this carefully: it is a legal document and the consequences of misdeclaration under the (UK) 1990 Aviation and Maritime Security Act (and/or similar legislation in other jurisdictions) could be severe. We cannot accept the following goods by for shipment by air, sea, or road: aerosols, batteries, explosives, corrosives, firearms and ammunition, radioactive material, perfume, pressurised or unpressurised cylinders and/or similar type containers, paint, fuel and/or fuel tanks, or weapons of any description, etc.

Baggage containing such items may be subject to delay and extra charges, which will be debited to the sender's account.

Please note that your baggage may be subject to x-ray and/or hand search at the complete discretion of our own security staff and airline or airport security. A twenty four hour security holding period is mandatory.